Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At Puzzlewood, we're committed to promoting responsible gaming. Online pokies should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. If you're playing to make money or recover losses, it's time to pause and seek support.

Age Verification

You must be 18 years of age or older to use our website and play online pokies. This is a legal requirement in New Zealand. By accessing Puzzlewood, you confirm that you meet this age requirement.

If you're under 18, please do not use this service. If you're concerned about a young person's gambling, contact support services listed below.

Warning Signs of Problem Gambling

Do you recognize any of these signs in your own behavior? If so, help is available.

If you identify with several of these signs, please reach out to a support organization today.

Self-Help Tools

Puzzlewood offers several tools to help you maintain control of your gaming:

Speak with our support team to activate any of these tools. They're designed to help you stay in control.

Support Organizations for New Zealand

If you need help, these organizations provide free, confidential support:

In New Zealand:

International Support (if needed):

If You Need Help, Reach Out Today

Problem gambling is treatable, and you don't have to face it alone. Contacting a support service is free, confidential, and could be the first step toward recovery.

Call the Gambling Helpline NZ: 0800 654 655 anytime, 24 hours a day, 7 days a week.

Your wellbeing matters. If you're struggling with your gaming, please seek help today.